Dear Ken,

We wanted to take a minute to let you know how much we appreciate the great job you did for us in putting in our new floor at our home in the Wintergreen Resort.

You and your team did a superb job and went the extra mile when you ran into more problems than anticipated with the structure and got the job done right. Even with the added problems you were able to finish the job on the date promised.

The seven inch wide plank floor looks better than we even dared hope.

Please do not hesitate to use us for a reference to future clients and we will be spreading the word at Wintergreen about your hardwood floor company.

Thanks for a job well done!

Sincerely,
Sam and Charleen Noto

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